‘Patient is a poor historian’: How doctors’ notes can confuse—and hurt—their patient

Advisory Board October 6, 2021

Patients increasingly are able to access medical records and physician notes through portals, but often they encounter medical jargon that can cause confusion, or in some cases, even anger, Tara Parker-Pope reports for the New York Times.

Are your clinicians reluctant to share their notes with patients? Here are 3 ways to win buy-in.

Benefits of open access

While patients have had legal access to their data since the early 2000s under HIPAA, there have been hurdles preventing easy access. To help address these barriers, CMS and the Office of the National Coordinator for Health IT (ONC) issued final rules on interoperability, patient data access, and information blocking that went into effect in April 2021.

There are potential benefits to...

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