Patient handoffs to post-acute care providers still largely a manual process, hindering effective care coordination

Fierce Health Payers August 14, 2019
Heather Landi

During transitions of care, patient information is shared through manual processes done through a combination of faxes, emails, phone calls and exchanging paper records.

There is a big push both from the private market and federal policymakers to improve interoperability and open up access to health data through smartphone apps and other digital tools.

But on the front lines of healthcare, the way patient information is shared remains largely a manual process done through a combination of faxes, emails, phone calls and paper records, according to a recent study on transitions of care.

The chief medical officer of one hospital admitted that “the routine is patients leave with an envelope full of their chart, and we don’t have shared EHRs,”...

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