EHR Intelligence October 27, 2020
Clinicians and front office staff have trouble documenting, accessing, and utilizing patient disability information.
Patient disability accommodation information should be easily accessible and observed by front office staff and clinicians, but this is not always the case, according to a study published in BMC Health Services Research.
While accommodation needs are not a standard feature in most EHR software, embedding this information can boost patient care for those with disabilities. As a result, some practices are asking for better ways to view and document this information.
The study aimed to learn more about how the EHR stores patient disability accommodation needs and how hospital staff members use it.
Researchers assembled 35 clinicians and front office staff members, along with 12...