Over 50% of Hospitals will Accelerate Digital Investments to Meet the Quadruple Aim

Organizations’ robust move to improve customer experience and operational efficiencies drives the digital health solutions market, finds Frost & Sullivan

SAN ANTONIO — Frost & Sullivan’s recent analysis finds that the healthcare sector’s increasing focus on meeting the Quadruple Aim—enhancing patient experience, reducing costs, improving health outcomes, and improving clinician experience—has encouraged healthcare organizations to invest in digital health solutions. Frost & Sullivan’s recent survey concluded that more than 50% of hospitals are accelerating information technology (IT) investments to cope with the challenges brought forth by the COVID-19 pandemic. The survey had a total sample size of 349 and included IT decision-makers from hospitals, medical practices, and residential care. It revealed that improving customer experience (CX) and operational...