CHCS June 21, 2021
Medicaid leaders have significant opportunities to impact the health and well-being of millions but must balance a myriad of federal and state priorities related to fiscal stewardship, quality assurance, program integrity, and more. The to-do list in a Medicaid agency is long, and there are numerous competing priorities and external stakeholders — the Governor’s office, legislature, providers, consumers, among others — who influence the agency’s strategic agenda.
There’s no shortage of work, yet Medicaid agencies have limited human and financial resources to draw on to get the work done. Agencies lament the need for more positions, the desire for more staff who feel ready and able to take on more responsibility, and nagging decision bottlenecks that slow work down. Frequently,...
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