Health Affairs March 16, 2020
Jared Augenstein

The coronavirus pandemic is entering a new stage of global spread. More than 125,000 people have been infected, and more than 4,500 have died across more than 100 countries where cases have been reported. The outbreak has generated a frenzy of activity related to telehealth. Payors are increasingly extending coverage; health systems are mobilizing quickly to expand programs; and telehealth companies are seeing rapid increases in demand. Following enactment of coronavirus emergency supplemental legislation that expands Medicare coverage of telehealth, we can expect increased reliance on telehealth services for Medicare beneficiaries. As more and more patients with symptoms seek treatment, the virus could spread rapidly in health care settings. Telehealth offers unique capacity for remote screening, triage, and treatment, and it could be...