AI in Healthcare November 23, 2020
AI will only succeed in healthcare to the extent that it wins over all three stakeholder subpopulations—providers, payers and patients.
An industry expert in AI and consumer engagement fleshes out some particulars of this perspective in guest commentary posted Nov. 23 in Information Week.
“AI solution development should begin with an observational understanding of human needs,” writes Keith Roberts, a Change Healthcare VP whose previous employers have included UnitedHealth Group and RedBrick Health. “Blending the power of AI with the goal of increasing patient and user adoption, based on understanding patient and user needs, will help foster trust between AI-powered solutions and the U.S. healthcare system.”
Roberts...