EHR Intelligence August 11, 2020
A lack of adequate staff training and communication is disrupting the way the VA is able to productively use its variety of health information exchanges.
A recent report from the Office of Inspector General (OIG) found training challenges, the need for increased community partners, the use of community coordinators, and technology issues that need to be addressed to enhance the Department of Veterans Affairs’ (VA) ability to effectively utilize its health information exchanges and the ability to exchange patient data.
However, OIG found respondents who utilized either VA Exchange or VA Direct cited successes and said VA goals were more attainable with more community participation.
Patient data exchange and interoperability is crucial for the VA to enhance patient care. Not...
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