MedCity News June 13, 2019
Erin Dietsche

At the annual HIMSS conference this year, Nuance revealed its Ambient Clinical Intelligence technology, which brings AI into the whole exam room to promote natural language interaction.

Enough has been said about the lack of patient-centricity of the exam room where the doctor sits ensconced next to the computer, dutifully taking notes, as the patient rattles off a list of maladies.

Physically and emotionally, the exam room is cold with little eye contact between patient and doctor. Ironically, one technology company is relying on machines and artificial intelligence to bring back the warmth to the doctor-patient interaction in the exam room and catapult clinical documentation to the future.