Wall Street Journal November 16, 2019
Innovations such as a robotic pharmacy and less noise are aimed at making it easier to be a patient
The new Stanford Hospital that opens Sunday borrows ideas about user experience from its neighbor down the road, Apple Inc. The goal is to use technology in a way that makes the hospital more hospitable.
The $2.1 billion facility, more than 10 years in the making, is incorporated into Stanford Health Care’s hospital campus in Palo Alto, Calif. Ron Johnson, a former senior vice president of retail operations at Apple, based in nearby Cupertino, advised on the project.
The hospital with 368 private rooms puts priority on its user interface, as Apple products do, Mr. Johnson said in an email.
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