Business Wire June 22, 2022
RALEIGH, N.C.–(BUSINESS WIRE)–Patients’ expectations of healthcare technology are changing to reflect the digital conveniences they are used to in other aspects of their lives, according to research in a newly published white paper from Phreesia. Based on the results of a survey of 4,136 patients, the paper sheds light on the consumer-centric trends reshaping healthcare delivery and shares best practices that healthcare organizations can employ to improve patients’ experience and better engage them in their care.
“Based on these insights from patients, providers can identify opportunities to implement tools that can have a big impact on patient satisfaction and retention—whether that’s adding the ability to schedule appointments online or offering flexible online payment options.”
The white paper, titled Healthcare’s Digital...