Healthcare IT Today June 5, 2020
Colin Hung

As the number of COVID-19 cases begin to decline, healthcare leaders are finally able to take a step back and assess the gaps that the pandemic has exposed in their operations. When they do, workforce management, should be on their list of key areas to address, according to Nanne Finis, Chief Nurse Executive at Kronos.

Complex workforce management

COVID-19 had a massive impact on healthcare workforces. Some staff had to be temporarily furloughed when elective procedures were suspended. Some had to suddenly do their work from home. Others had to work extended hours to handle the influx of patients. Some even had to work in temporary pop-up health facilities in parks and parking lots.

Now imagine trying to manage all...

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