HealthLeaders Media June 16, 2022
Jay Asser

Findings in a recent survey of beneficiaries push back on criticism of the service’s administration.

KEY TAKEAWAYS

– Of the 2,848 Medicare Advantage enrollees surveyed, 88% say they are pleased with their plan.

– The survey also found that 13% of respondents have experienced a claim or prior authorization request denial.

– The positive response by MA members follows criticism of the service by media and the government, particularly when it comes to prior authorization delays or denials.

While Medicare Advantage (MA) has come under scrutiny for administration issues, members of the service are overwhelmingly satisfied with their coverage, according to a survey by eHealth.

The licensed broker of Medicare insurance plans surveyed 2,848 MA enrollees in May and found...

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Topics: Insurance, Medicare Advantage, Patient / Consumer, Provider, Survey / Study, Trends
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