HealthLeaders Media September 10, 2019
Kettering Health Network’s vice president of managed care, who switched jobs from a payer to a provider organization, shares his process for monitoring and objecting to payer changes and maintaining good payer relationships along the way.
The relationship between payers and providers is often seen as an adversarial one from the providers’ perspective, in that providers struggle to get paid while scrambling to keep up with payers’ ever-changing rules.
But Bradley Olson, vice president of managed care for Dayton, Ohio–based Kettering Health Network, says the payer-provider relationship doesn’t have to be that way. And he should know: He spent more than six years as director and vice president of network contracting for a major commercial payer before moving to Kettering...
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