Becker's Healthcare December 6, 2022
New York City-based Mount Sinai Health System has started a program offering telehealth services to patients with less severe conditions who call 911, making it the first system in the state to do so.
The program aims to free up space in the emergency department, particularly during surges of illnesses, and save patients time and money, according to a Dec. 6 news release shared with Becker’s. It is part of a federal pilot program called Emergency Triage, Treat and Transport, or ET3. Under the program, a Mount Sinai ambulance will arrive when someone calls 911 and conduct a standard patient assessment. If the EMS crew determines a patient does not require emergency care, they will use tablets to connect...