Healthcare IT News June 11, 2020
The digital interventions have led to improvements in the numbers of preventable emergency department visits, said experts from the New York health system during a HIMSS20 Digital presentation.
New York-based Montefiore Medical Center serves a population of 3.1 million in the Bronx and Westchester County. A large number of its patients – more than 80% of them – rely on Medicare or Medicaid for care.
Montefiore’s strategic goals include member satisfaction, improving prevention quality indicators, such as emergency department utilization, and preventative care and chronic-condition management, said Vanessa Guzman, then the associate vice president of Quality and Network Management at Montefiore, during a recent HIMSS20 Digital session.
These goals are achieved through the provision of “whole-person care,” as Guzman described...
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