Healthcare DIVE March 23, 2018
Meg Bryant

Dive Brief:

  • Younger consumers are opting for nontraditional ways of engaging with healthcare and applying their shopping behaviors to the decisionmaking process, a new EBRI Research survey finds.
  • Millennials — those born between 1980 and 2000 — are also more than twice as likely as baby boomers to use a walk-in clinic (30% versus 14%) and more than twice as likely to consider telemedicine (40% versus 19%).
  • They are also more likely to research their care options online. For example, 51% of millennials report checking a doctor’s or hospital’s rating and 28% use cost tracking, too. Those figures drop to 31% and 10% for baby boomers.

Millennials are also...

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Topics: Market Research, Patient / Consumer, Provider, Retail care, Technology, Telehealth, Trends, Urgent care
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