PYMNTS.com August 15, 2022

How different demographics handle paying medical expenses today says a great deal about where greater payments volumes are likely headed in the near future — vital information in the push to digitize healthcare payments.

For the study “The ConnectedEconomy™: Patients Prefer Payment Consistency,” a PYMNTS report with research sponsored by CareCredit, we surveyed nearly 2,800 consumers and found that generational variation in payments preference provides a roadmap for the ongoing digital shift of healthcare providers.

Most notable among the findings is the widening split between how younger and older patients prefer to pay their medical expenses.

As the study states, “50% of millennials used a mobile wallet to pay for healthcare services during Q2, as did 42% of Gen Z...

Today's Sponsors

pCare
Institute for Healthcare Improvement
Crossover Health

Today's Sponsors

ZeOmega
Holon

Today's Sponsor

Premier

 
Topics: Digital Health, Patient / Consumer, Physician, Provider, Survey / Study, Technology, Trends
AHA podcast: Partnering to address the needs of older patients
Report: 43% of working-age adults are inadequately insured
Chronic loneliness is killing people: The solution is personal
Implementing Value-Based Care with Annual Wellness Visits
Where 7 payers are expanding Medicare Advantage in 2023