Healthcare DIVE March 21, 2023
Rebecca Pifer

Dive Brief:

  • Microsoft-owned Nuance Communications is integrating generative artificial intelligence technology GPT-4 into its clinical notetaking software in the latest step in the ongoing AI arms race.
  • This summer, providers using DAX or Dragon Medical One can apply to adopt the clinical documentation application, called DAX Express, which includes the large multimodal model and is notably faster than old Nuance products.
  • That’s because DAX Express is fully automated, taking out the human reviewer for quality control in Nuance’s existing medical scribe service, Dragon Ambient Experience. The automation raises questions about quality, given AI still has a ways to go in addressing some limitations in text generation.

Dive Insight:

Nuance’s Dragon products are meant to ease the burden...

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Topics: AI (Artificial Intelligence), Physician, Provider, Technology
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