Forbes September 30, 2022
Between the scarcity of trained physicians, nursing staff shortages, and general attrition amongst healthcare workers, securing a doctor’s appointment is not an easy task in the modern day clinical landscape. Indeed, the time value for appointments has never been higher.
This piece is exactly what Microsoft’s latest artificial intelligence (AI) tool is trying to address: reducing missed healthcare appointments. Merav Davidson, Microsoft Vice President of Industry AI, wrote in the Microsoft Industry Blogs: “The annual cost of missed appointments in the healthcare industry is more than $150 billion in the U.S. alone. Missed appointments not only lead to a decline in patients’ health, but the economic effects of patient no shows significantly affect clinic operations and fixed cost calculations, resulting...
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