DOTmed January 20, 2023
To keep up with patient demands in the midst of a nursing shortage, Trinity Health, in Michigan, is implementing a virtual nurse program to allow patients to interact with on-screen nurses.
Called the Virtual Connected Care Program, the initiative allows these “virtual” nurses to answer questions, provide support or check patients out. Either the virtual nurse or the patient can start the encounter, with the patient able to see the nurse, reported the Grand Rapids Business Journal.
The program consists of the virtual nurse; an in-person registered direct care nurse to supervise care; and a licensed practical nurse.
The pilot was launched in January 2022 at Trinity Health Oakland Hospital in Pontiac, followed by another iteration in June. By September,...
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