TechRepublic September 16, 2019
Veronica Combs

Insurers should fit paper forms into an overall digital strategy instead of trying to lead an industry-wide revolution.

Paper is turning out to be a worthy enemy of the digital transformation—at least in the healthcare industry. The multiple players in this sector have too much invested in the paper form process to make the move to a completely digital world. A new report from McKinsey & Company explains how to work with this industry dynamic instead of against it. The report, Best-in-class digital document processing: A payer perspective, recommends a strategy that makes the paper process more efficient and slots it into a larger digital strategy.

According to McKinsey, paper-based processes endure due...

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Topics: Digital Health, Health IT, Insurance, Provider, Technology
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