Physicians Practice April 5, 2021
Rich Miller, Drew Boxler

Physicians Practice® spoke with Rich Miller, chief strategy officer of Qgenda, about practices’ clinical capacity management during the pandemic and what you can do to optimize your capacity management strategies.

Physicians Practice®: Today we are featuring my conversation with with Rich Miller, chief strategy officer of Qgenda, after his recent presentation at the Medical Group Management Association’s virtual Medical Practice Excellence conference.

Here’s a brief excerpt from the program summary: As we move through the Recovery stages of the pandemic healthcare organizations and practices are overhauling technology and processes to accommodate COVID-19 safety protocols and return to more typical operating levels. They’re having to make quick adjustments. So just balancing a new combination of telemedicine visits and in person visits,...

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