CHCS July 27, 2022
Health care organizations are increasingly using technology-enabled innovations to improve access to and quality of care. Tech-enabled solutions include a wide variety of interventions such as telehealth, texting, health education apps, cross-sector data-sharing, electronic health records, e-prescribing, and in-person care delivery that integrates technology. Within Medicaid, however, there are specific challenges to scaling tech-enabled innovations, such as: policy variability across states; payment barriers to adoption of new care delivery models; lack of familiarity in the tech sector with how Medicaid managed care operates; and misperceptions around Medicaid-covered populations’ access to technology. For these reasons, tech entrepreneurs have historically focused less on developing solutions to meet the needs of Medicaid members than other populations.
In the absence of Medicaid exploration and...
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