MedCity News June 10, 2022
Health systems are trying to deploy self-scheduling technology to meet patients’ demand for consumer-friendly tools. However, a lack of physician buy-in is preventing the technology from taking off.
Patient demand for consumer-friendly tools is on the rise, as Americans want their healthcare providers to offer the same seamless experiences they get from other industries such as banking and retail.
Implementing self-scheduling software so that patients can book their own appointments online is a crucial step in the right direction. Many health systems are trying to take this step, but a lack of physician buy-in is preventing the technology from taking off, according to a report released Wednesday by the Center for Connected Medicine, which is jointly operated by Nokia and...