Fierce Healthcare August 30, 2019
Helping patients understand their financial responsibility and pay for services continues to be driven by an outdated and unnecessarily complex experience. Last year, three in 10 Americans had an unpaid healthcare bill go to collections.
As more of the financial burden falls to patients with rising costs and an increase in high-deductible health plans, consumers are frustrated and confused, reinforcing that something must change.
In a rare act of bipartisan alignment, lawmakers seem to agree that the current situation is untenable. We’ve seen action from recent legislation to protect patients from surprise bills associated with out-of-network care. That’s a great first step, but only addresses part of the problem.
Many patients still face issues when receiving in-network care or even...
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