Fierce Healthcare July 30, 2021
Dan Zimmerman

After more than a year of living through the isolation of a global pandemic, most people are eager to return to (a new) normal. But, adapting to this new reality poses challenges for employers and health plan members.

The pandemic has changed the ways in which we work and how we access almost everything, including health and wellness services. The expansions of telemedicine, home-based fitness programs, remote mental health services, and virtual programs for chronic condition management were all meant to encourage social distancing and reduce the risk of COVID-19 exposure. Now they are a lasting part of the new normal.

This shift in access, coupled with the rise in remote work, reflects a growing need for programs that offer...

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