In the age of COVID-19, cash is STILL king and RCM is more critical than ever for healthcare organizations

Becker's Healthcare October 5, 2020
In partnership with Zotec Partners

Prior to the COVID-19 pandemic, optimizing revenue cycle management sometimes took a back seat to competing priorities like interoperability and improving ambulatory access. Today, hospital executives’ priorities are different as the industry has seen sharp declines in revenue. Many patients are avoiding preventive care appointments and elective procedures. Some fear contracting the novel coronavirus, while others are worried about co-pays or other unexpected charges. Cash flow is now top of mind for healthcare organizations.

Becker’s Hospital Review recently spoke with an expert from Zotec Partners about the current environment and the importance of returning to the “ABCs” of revenue cycle management. Zotec’s Carrie Moneymaker discussed best practices for generating cash flow through end-to-end processes that emphasizes measurable outcomes and continuous...

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