Improving hospital safety: Healthgrades’ chief medical officer outlines key steps

Healthgrades is known for ranking America’s hospitals, and occasionally, the organization works with hospitals to improve.

Brad Bowman, chief medical officer of Healthgrades, says hospitals will ask for guidance if they’re displeased with their ranking, or because they are performing well and want to do even better. In either scenario, Bowman says Healthgrades will talk with hospitals and offer assistance if desired.

Today, Healthgrades announced the recipients of the 2023 Patient Safety Excellence Award and the Outstanding Patient Experience Award.

For hospitals aiming to improve on patient safety, Bowman said health systems need good data on where...