Becker's Healthcare August 4, 2020
Revenue cycle processes can break down quickly with a simple mistake or someone forgetting to get the right information at the right time. Understanding where these bottlenecks occur and the points at which a process breaks down can help healthcare organizations collect revenue efficiently and provide a more streamlined experience for the patient.
During a July 29 webinar, two healthcare industry experts discussed the challenges in revenue cycle management as well as how technology can help, particularly in the midst of the COVID-19 pandemic, which has resulted in many revenue cycle offices operating virtually. The presenters included:
• Paul Buonopane, performance improvement expert at digital intelligence firm ABBYY
• Prashant Karamchandani, director of healthcare advisory firm The Chartis Group
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