Radiology Business June 28, 2022
Upon commissioning a business process improvement team to meticulously track interpretative uptime, a 13-radiologist group learned its members had been spending nearly as many hours navigating interruptions as reading images.
What’s more, they found the interruptions measurably decreased efficiency and increased reading time regardless of imaging modality.
Corresponding author Lamya Atweh, MD, and colleagues at Nationwide Children’s Hospital in Columbus, Ohio, share lessons learned from the exercise in a study published June 27 in Current Problems in Diagnostic Radiology [1].
For the study, the business observers sat behind or alongside the study subjects and logged their actions into one of three columns—study interpretation, active interruption (initiated by the radiologist) or passive interruption (initiated by someone else).
Tallying the results after...
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