Healthcare Economist May 15, 2022
Jason Shafrin

Will telehealth widen or reduce health disparities? Telehealth may make it easier for individuals who lack transportation to get access to medical care; on the other hand, those without high-speed internet or good cell phone connections could be disadvantaged.

In a recent report, NCQA examined the future of telehealth and examined how to make sure telehealth is implemented in a way that improves outcomes for all. Below are the key suggestions from the report.

Tailoring telehealth to individual preferences and needs

  1. Prioritize language and cultural humility.
  2. Appreciate role of digital literacy in virtual care visit
  3. Optimize telehealth for people with...

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Topics: Digital Health, Equity/SDOH, Health IT, Healthcare System, Patient / Consumer, Provider, Survey / Study, Technology, Telehealth, Trends
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