Healthcare IT News February 14, 2020
Mobile technology and connected devices allow VHAs to become a productive mean of communication between remote patients, providers and payers.
Outdated technology and processes create challenges across an overburdened healthcare system, resulting in increased costs, alienated patients, and inferior outcomes across the healthcare system.
However, virtual health assistants and chatbots aim to improve the conversation between healthcare provides, payers and patients and put more information in the hands of the end users, to help healthcare organizations improve processes and reduce costs.
“Virtual health assistants can help healthcare organizations improve processes and put more information in the hands of their users,” explained Hadas Bitran, group manager for Microsoft Healthcare Israel.
Bitran, who will address the topic this week at HIMSS20, said...
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