Becker's Healthcare April 13, 2021
In collaboration with HBCS

Amid the financial effects of the COVID-19 pandemic, it is more crucial than ever that hospitals and health systems collect payments from patients in a timely and efficient way. Creating success in this area requires a more humanized revenue cycle and a focus on helping patients afford their medical care.

This is what presenters concluded in an April 7 webinar, hosted by Becker’s Hospital Review and sponsored by revenue cycle company HBCS.

During the webinar, presenters revealed five best practices to improve self-pay revenue.

Presenters were:

  • Bonnie Causey, director of revenue operations and patient accounting at Health First, a four-hospital health system based in Rockledge, Fla.
  • Stephen Wing, vice president of operations at HBCS
  • John Rogers, assistant vice...

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