Deloitte July 9, 2020
Findings from the Deloitte 2020 Survey of US Physicians
COVID-19 changed orthodoxies and pushed physicians to adopt virtual health. It’s time for health care systems to redefine conventions, consolidate the learnings, and scale up what worked to achieve a seamless patient and physician experience.
Executive summary
VIRTUAL health offers great promise to transform care delivery by meeting patients where they are—on the road, at home, in a long-term care facility, or a remote intensive care unit—and expanding access to clinical expertise. As the health care landscape evolves, organizations should keep the patient at the center of the business model. This means making the patient-physician interaction seamless, convenient, and high quality.
From January 15–February 14, 2020, the Deloitte...
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