How telehealth can improve the hospital revenue cycle

Healthcare IT News August 20, 2018
Jeff Lagasse

Among the lesser-known benefits of telehealth are its abilities to help hospitals strengthen a provider’s billing and payment collections.

Many virtues of telehealth are widely understood at this point but a perhaps lesser known emerging use for the platforms is to streamline the revenue cycle by enhancing billing and payment collections.

That’s becoming increasingly appealing as patients’ financial responsibility for their healthcare bills is changing.

The patient portion of expenditures in hospitals used to be roughly five percent of total outstanding billables, according to Dan Berger, national director at health financial technology company AxiaMed. But that percentage has skyrocketed. It’s now hovering around 20 percent, and Berger expects it will grow to 30 percent over the next few years.

That...

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