HealthLeaders Media June 23, 2020
Northwell Health revenue cycle executives discuss with HealthLeaders two elements of what’s next as they move into a new normal: Welcoming patients back and recouping revenue, and evaluating long-term remote-work options.
On June 8, New York City became eligible to resume elective surgeries and ambulatory care, but that doesn’t mean that things at systems like Northwell Health will snap back to normal immediately.
“To be frank there is still some reluctance. There’s a percentage of patients with concern at the this point in time in coming back in on elective procedures,” Rich Miller, Northwell Health’s EVP and chief business strategy officer, told HealthLeaders in late May, as other parts of New York State were beginning to resume elective surgeries and...