AXIOS March 8, 2023
Tina Reed

Amazon, Walmart, CVS, Dollar General and other big retailers are elbowing their way into health care delivery, pushing a customized consumer experience driven by digital health products.

What’s happening: At its core, these companies are pulling together different tech-enabled services — urgent, primary, home and specialty care, pharmacy, and, in some cases, full integration with an insurer.

  • “Convenience is really front and center to those plays. They are trying to capture the attention of the patient when they already own that consumer,” Caroline Hoffman, head of emerging businesses at virtual specialty care company Thirty Madison.

Why it matters: A more user-friendly portal to the health system could lead to more engaged patients and better access to care in...

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Topics: Digital Health, Patient / Consumer, Primary care, Provider, Retailer, Technology
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