Becker's Healthcare August 18, 2020
Maia Anderson

Hospital leaders across the country are searching for ways to reduce costs without compromising patient care to recoup revenue lost during the COVID-19 pandemic. Elective surgery is a primary revenue driver for hospitals, but demand has fallen substantially as patients fear going to the hospital for treatment during the ongoing pandemic. Reducing the number of elective procedure cancellations serves as a cost-saving opportunity for hospitals, so it’s up to providers to convince patients that it’s safe to receive treatment at the hospital.

Deploying virtual care journeys is a key way hospitals can safely treat patients, while maintaining COVID-19 safety protocols and reassuring patients that it is safe to receive treatment. Robbie Hughes, the founder and CEO of Lumeon, discussed how...

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