Business Insider October 14, 2021
Heather Lindsey

  • Patient trust in telehealth is largely reliant on physician support and doctor-patient relationships.
  • Improving the overall patient experience of telehealth appointments builds confidence in the technology.
  • Training physicians on technology is an essential part of medical education.
  • This article is part of the “Healthcare Innovation” series, highlighting what healthcare professionals need to do to meet this technology moment.

Doctors and healthcare systems are playing an important role in boosting patient confidence in telehealth, which has become integral to ambulatory care during the COVID-19 pandemic.

“The pandemic really pushed telehealth to the forefront of patient care,” Dr. Michele Mitchell, regional medical director and family medicine physician at Oak Street Health, said. The center provides primary and preventive care to...

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Topics: Digital Health, Health IT, Patient / Consumer, Physician, Primary care, Provider, Technology, Telehealth
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