How healthcare leaders can foster a culture of digital transformation

Cultural change can be the hardest part of digital transformation in healthcare. To successfully drive this change, healthcare leaders need to have clarity of purpose, empower their people through ongoing training and education, and adopt more agile ways of working for continuous improvement.

Here’s a common fallacy I encounter during discussions on digital transformation. Let’s say you have something analog – for example, a paper patient record – and turn it into an electronic format. If you keep doing everything you used to do on paper, but now digitally, that’s not digital transformation. That’s simply digitizing an existing process. True digital transformation goes a step further: it reimagines what the healthcare experience could be for both...