Health IT Outcomes August 23, 2019
Kannan Sreedhar, Avaya and Steve Bernard, Carousel Industries

By 2020, healthcare spending around the globe is expected to reach $8.7 trillion1, and as part of this spend, healthcare providers are looking to digitally transform by innovating legacy processes and driving better patient experiences. With recent advances in customer-relationship management (CRM), and electronic health record (EHR) technology, providers have an opportunity to significantly update communication channels for patients to reach them.

For patients, the first point of contact with a hospital is essential, whether they’re seeking assistance for a serious health risk or checking in with a doctor. Communications infrastructure plays an integral role in the delivery of this care. By utilizing popular technologies already in patients’ hands, such as smartphones, social media and instant messaging, providers can easily...

Today's Sponsors

LEK
ZeOmega

Today's Sponsor

LEK

 
Topics: AI (Artificial Intelligence), CRM, Digital Health, EMR / EHR, Patient / Consumer, Provider, Technology
Finger on the Pulse: The State of Primary Care in the U.S. and Nine Other Countries
Embracing digital transformation with a digital factory
Why Should Payers Spend Money on Digital Diabetes Solutions?
How Remote Patient Monitoring and AI Personalize Care
Digital Platforms Streamline Medication Access and Delivery

Share This Article