Forbes November 10, 2020
Like many other industries, in March New York’s behavioral health organizations went from business-as-usual to mostly remote in a matter of days. Behavioral health organizations, which provide mental health and substance use disorder services, and their staff faced technical as well as financial challenges, in addition to the emotional strain of caring for people during a global health crisis.
Ann Murphy, director of the Northeast and Caribbean Mental Health Technology Transfer Center (MHTTC), and her team surveyed 238 behavioral health organizations in New York state, ranging from residential facilities to outpatient offices, to see what challenges most heavily affected these organizations. Almost all reported that financial troubles stemming from the lockdown threatened their ability to take care of staff...