How AI can ease the burden of stressed-out teletriage nurses

Teletriage nurses often face intense pressure as they work in fast-paced situations while assessing patients, employing critical thinking and delivering high-quality care. This can lead to staff burnout – contributing to an already existing exodus among healthcare professionals.

Adopting automation within teletriage services can make all the difference, according to Stephen Dean, co-founder of Keona Health, a healthcare customer relationship management technology and services vendor.

We interviewed Dean to get an in-depth look at nurse teletriage and talk about identifying clinical workflow...