Knowledge@Wharton December 12, 2018
Artificial intelligence-based technology is being deployed in the U.S. health care system. When implemented correctly, AI promises to relieve doctors of routine, tedious work while improving medical outcomes. In this opinion piece, Cassie Solomon, Mark Schneider and Gregory P. Shea argue that successfully implementing AI in health care requires a systems-based approach where leaders need to focus on eight levers of change. They explain this process with one use case: Screening diabetics for signs of retinal degradation and potential blindness. (Knowledge@Wharton also interviewed Shea and Schneider about their model. Listen to the podcast using the player above.)
Solomon and Shea are co-authors of Leading Successful Change, published by Wharton Digital Press. Solomon teaches change management at Wharton’s Aresty Institute and...
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