Healthcare IT News March 31, 2021
Bill Siwicki

A healthcare revenue cycle management expert talks about the two technologies’ impact on what can be a time-consuming and error-prone process.

One year into COVID-19, physicians are still stretched thin, especially with stringent Centers for Medicare and Medicaid Services coding requirements that burden already overworked healthcare providers.

But analytics programs, especially combined with artificial intelligence, can help by automating coding and quality reporting, while alleviating clinician burnout and reducing errors.

Healthcare IT News interviewed Mark Halford, senior vice president for client services, life sciences and healthcare, at WNS, a developer of business process management solutions. He spoke about billing applications that can notify doctors about how they’re doing with CMS guidelines, and described how analytics helps with adherence to appropriate treatment protocols.


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Topics: AI (Artificial Intelligence), Analytics, HIM (Health Inf Mgmt), Physician, Primary care, Provider, RCM (Revenue Cycle Mgmt), Technology
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