Healthcare DIVE September 7, 2021
- The use of telehealth for patient visits seems to have leveled off at 20% or fewer of all appointments, more than a year and a half after COVID-19 first spurred an unprecedented jump in utilization, according to a new survey from KLAS Research and the Center for Connected Medicine.
- More than 80% of hospital executive respondents to the survey fielded in May and June this year said one-fifth or fewer of their facility’s appointments were being conducted virtually. Of the hospitals and health systems reporting 30% or more of their volume is virtual, many said they expected that percentage to decline over the long term as the pandemic wanes in the U.S.
- Despite use of telehealth dwindling from last year’s...