Becker's Healthcare November 4, 2020
Information and medical leaders from three health systems recently discussed how technology is changing the way patients access care during a panel titled: “Telehealth as the new digital front door: How to drive patient engagement and satisfaction.” The session was part of Becker’s Telehealth Virtual Forum on Nov. 2.
The speakers were:
- Nate Gladwell, the senior director and clinical operations officer at the University of Utah Health Care in Salt Lake City
- Jim Weeast, the senior vice president and CIO at OhioHealth in Columbus
- Lisa Finkelstein, DO, the medical director of telehealth at St. John’s Health in Jackson, Wyo.
Here is an excerpt from the conversation, lightly edited for clarity. To view the full session on demand,...
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