HealthLeaders Media June 14, 2022
The Health and Human Services Department’s Office for Civil Rights has released guidelines on how healthcare providers can use audio-only telehealth platforms, including the phone, that meet requirements set forth by the Health Insurance Portability and Accountability Act.
Federal officials are cracking down on healthcare organizations using audio-only telehealth platforms – such as the telephone – to deliver healthcare services.
The Health and Human Services Department’s Office for Civil Rights (OCR) has released guidance on how providers can use “remote communication technologies to provide audio-only telehealth services” without running afoul of the Health Insurance Portability and Accountability Act (HIPAA), which focuses on how sensitive health information is disclosed over various communications channels.
“Audio telehealth is an important tool to reach...