HFMA April 12, 2019
- HHS is interested in helping employers use healthcare navigation services and maybe incorporating them into federal healthcare programs.
- Employers that feature such services said sizable shares of covered employees are using them.
- Concierge services can provide assessments of quality and quantify prices for patients to obtain short- and long-term savings.
A relatively new employer trend of making healthcare navigators available to insured employees has caught the attention of the Trump administration’s healthcare policy leader.
Alex Azar II, secretary of the U.S. Department of Health and Human Services (HHS), hailed the emergence of navigator systems that employers are increasingly using to help their employees navigate the health system. He also suggested his department could incorporate such approaches.
“We...
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